Privacy Policy
This Privacy Policy describes how Teamix ("we," "us," or "our") collects, uses, and shares personal information through our website and platform located at www.myteamix.com and any other websites or services that post or link to this Privacy Policy (collectively, the “Platform”). It also explains your rights and choices regarding your personal information. By using the Platform, you agree to the practices described in this Privacy Policy.
Table of Contents
Personal Information We Collect
How We Use Your Personal Information
How We Share Your Personal Information
Your Choices
Data Security
International Data Transfers
Children’s Privacy
Changes to This Privacy Policy
How to Contact Us
Notice to European Users
1. Personal Information We Collect
We collect personal information in the following ways:
1.1 Information You Provide Directly:
Account Registration: When you create an account, we collect your name, email address, phone number, password, and additional professional information, such as skills, expertise, or industry experience.
Project Submissions: If you are a Client, you may upload project descriptions, including timelines, objectives, and project-specific data to help us match you with Advisors.
Advisory Bookings: When you book an Advisor, we collect your booking preferences and process any messages exchanged through the platform.
Communication with Us: If you contact us with inquiries, support requests, or feedback, we will collect and store that information for future reference.
1.2 Automatically Collected Information:
When you use the Platform, we collect certain information automatically:
Device Information: This includes your IP address, browser type, operating system, and device identifiers.
Usage Data: We collect data on how you navigate the platform, including the pages you visit, time spent on each page, and interactions with specific features.
Cookies: Our Platform uses cookies to enhance your experience, maintain session data, and improve site performance. For more on cookies, see the “Cookies and Tracking Technologies” section below.
2. How We Use Your Personal Information
We collect personal information necessary to deliver our services and enhance your experience on the Platform. Here’s how we use your information:
2.1 Providing and Managing Services:
Account Management: We use personal information to create accounts and manage your profile.
Matching Clients with Advisors: We facilitate matches between Clients and Advisors based on the information provided.
Scheduling and Payment Processing: For advisory sessions, we collect and process booking details to enable smooth scheduling and payment.
Project Management: If you submit projects, we use your information to connect you with suitable Advisors.
2.2 Communication and Customer Support:
Service-Related Communications: We send necessary service-related communications, such as transaction confirmations, password resets, and updates about scheduled advisory sessions.
Support: We use your contact information to respond to inquiries or troubleshoot issues on the Platform.
2.3 Improving Services and Platform Performance:
We analyze usage patterns to improve the Platform and develop new features.
User feedback helps us refine services to better meet user needs.
2.4 Legal Compliance and Fraud Prevention:
We use personal information to comply with applicable laws and government requests.
We monitor user activities to prevent, detect, and investigate fraud, unauthorized access, or other violations of our terms.
3. How We Share Your Personal Information
We only share personal information when necessary to provide services or comply with legal obligations.
3.1 With Service Providers:
We engage third-party providers to assist with payment processing, web hosting, customer support, and data analytics. These providers are contractually obligated to protect your personal information.
3.2 Legal Obligations and Public Safety:
We may disclose personal information if required to do so by law enforcement, government authorities, or to comply with legal obligations, such as subpoenas or court orders.
3.3 Business Transactions:
In the event of a merger, acquisition, or sale of our assets, personal information may be transferred to the new entity as part of the transaction.
4. Your Choices
We offer several ways for you to control your personal information and how it is used:
4.1 Manage Your Account Information:
You can log into your account at any time to update or correct personal information.
If you wish to delete your account, please contact us, and we will guide you through the process. Note that some data may be retained to comply with legal obligations.
4.2 Managing Communication Preferences:
You may opt out of marketing emails at any time by following the instructions in our emails.
Service-related emails (such as password resets or session confirmations) are essential to our services and cannot be opted out of.
4.3 Cookie Management:
You can manage cookies by adjusting your browser settings to reject or delete cookies. However, certain features of the Platform may not function correctly without cookies.
5. Data Security
We implement appropriate technical and organizational measures to protect personal information. These include:
Encryption: Sensitive data is encrypted during transmission.
Access Control: Only authorized personnel have access to personal information.
Monitoring and Audits: We regularly monitor the Platform for vulnerabilities and conduct audits to ensure security compliance.
While we strive to safeguard your personal data, no system is completely secure. We cannot guarantee absolute security but will notify you promptly if a data breach affects your personal information.
6. International Data Transfers
Since Teamix operates globally, your personal information may be transferred to and processed in countries outside your own. By using the Platform, you acknowledge that:
The privacy laws in these countries may differ from those in your jurisdiction.
We will take steps to ensure your personal information receives adequate protection, such as using data transfer agreements based on standard contractual clauses approved by regulatory authorities.
7. Children’s Privacy
Our Platform is not intended for children under 16 years of age, and we do not knowingly collect personal information from children.
If we discover that a child under 16 has provided us with personal information, we will delete the information promptly. Parents or guardians can contact us if they believe their child has submitted personal data without consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
Notification of Changes: If we make material changes, we will notify users by updating the “Last Updated” date at the top of this Privacy Policy and, where appropriate, by sending an email or displaying a notice on the Platform.
Effective Date of Changes: Any changes will be effective upon posting. Your continued use of the Platform after such changes indicates your acceptance of the revised Privacy Policy.
9. How to Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Teamix
875 Washington St, New York, NY 10014
info@myteamix.com
We will respond to your inquiries as promptly as possible, typically within 30 days.
10. Notice to European Users
If you are located within the European Union (EU), European Economic Area (EEA), or United Kingdom, you have additional rights under GDPR (General Data Protection Regulation):
Right to Access: Request access to personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete personal data.
Right to Erasure: Request deletion of your personal data under certain conditions.
Right to Object: Object to the processing of your personal data based on our legitimate interests.
Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@myteamix.com. You may also file a complaint with your local data protection authority if you believe we have violated your privacy rights.